Privacy Policy

1. Who we are

Xene Ltd, trading as Xene Gallery, is a Persian metalwork atelier based in London, United Kingdom. We are the data controller for personal information collected through this website. Contact: Hi@XeneGallery.com.

2. What we collect

• Inquiry data: name, email, telephone (optional), message — when you contact the gallery or submit a commission/shop inquiry.
• Newsletter data: email address and preferred language — when you subscribe.
• Technical data: IP address, browser type, and basic analytics — collected automatically to keep the site secure and to improve it.

3. How we use it

To respond to your inquiries, deliver commissioned work, send the newsletter you subscribed to, comply with legal obligations, and maintain the security of the site. We do not sell or rent personal data.

4. Legal basis (UK GDPR)

Consent (newsletter), contract performance (commissions and inquiries), and legitimate interests (security, site analytics).

5. Retention

Inquiry data: kept for up to 7 years for accounting and warranty purposes. Newsletter data: kept until you unsubscribe. Technical logs: typically 30 days.

6. Your rights

You may request access, correction, deletion, or portability of your data, or object to processing. Email Hi@XeneGallery.com and we will respond within 30 days.

7. Cookies

We use only essential cookies required for the site to function and minimal anonymised analytics. We do not use advertising cookies.

8. Contact

Questions or complaints: Hi@XeneGallery.com. You also have the right to complain to the UK Information Commissioner's Office (ico.org.uk).